FAQ

ORDER PROCESSING:

Orders are processed and shipped within 24 hours of being placed, except US bank holidays. If we have any questions or concerns with your order, we will let you know within 24 to 48 hours. Pharmacopia accepts Visa, MasterCard, American Express. Discover, Amazon, and PayPal. Shopify and Amazon.com process all of Pharmacopia's orders. If you place your order online, we do not have access to your payment information.

DOMESTIC SHIPPING INFORMATION:

Pharmacopia offers Free Shipping (5 to 7 days) with $30 purchase or more. 

For orders under $30, find the shipping cost below: 

Method

Cost

Shipping Time

Standard (48 states)

$4.95

2-6 Business Days

Standard PO Box/APO/FPO

$4.95

5-7 Business Days (some APO/FPO orders can take up to 4 weeks)

Standard (Alaska, Hawaii, Puerto Rico)

$17.99

7-10 Business Days

Express - 48 States (excludes Alaska, Hawaii & Puerto Rico)

$17.99

4 Business Days (Processing time included)

Overnight - 48 states (excludes Alaska, Hawaii & Puerto Rico)

$27.99

2 Business Days (Processing time included)


BACK ORDERS

Upon occasion, we sell through products faster than expected and run out of stock. If this occurs, you will be notified within 24 hours of placing your order.

RETURNS/EXCHANGES:

Pharmacopia will happily accept returns/exchanges within 14 days of receipt of your shipment. Please contact us within 24 hours for instructions. Return shipping is at customer's expense and the original shipping cost will not be refunded. Please keep a record of your return, ship with Signature Confirmation and include a copy of your receipt with the shipment. We are not responsible for returns that do not have tracking information.